Shipping Policy

Welcome to Code Charter! We understand that getting your items quickly and reliably is important, so we strive to provide the best shipping services possible. Below you’ll find details about our shipping policies and procedures.

1. Processing Your Order

Order Confirmation: Once your order is received, you will receive an email confirmation containing your order details. Please check this to ensure all information is correct.
Processing Time: Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Costs

Domestic Shipping: We offer standard and expedited shipping options. Shipping costs are based on the weight of the order and the shipping method selected. Exact shipping charges will be displayed at checkout.
International Shipping: We ship worldwide. International shipping costs vary based on destination and will be calculated at checkout. Please note, international customers are responsible for any customs, duties, or taxes imposed by their country.

3. Delivery Times

Domestic Delivery: Typically, domestic orders arrive within 3-7 business days depending on the selected shipping method.
International Delivery: International orders can take anywhere from 7-21 business days, depending on the destination and customs processing.

4. Tracking Your Order

Once your order has shipped, you will receive an email with the tracking information. You can use this information to track your order via our carrier’s website.

5. Shipping Restrictions

Please note that certain products may have shipping restrictions due to their nature or the laws of the destination country.

6. Lost or Damaged Items

Code Charter is not liable for any products damaged or lost during shipping. If your order arrived damaged, please contact the shipment carrier to file a claim. We recommend saving all packaging materials and damaged goods before filing a claim.

7. Returns and Exchanges

Please refer to our Return Policy page for information about returns and exchanges.

8. Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact us at [email protected].

Thank you for shopping with Code Charter!